TFM EduNova
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Frequently Asked Questions
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Getting started
Accounts & sign-in
Billing & payments
Languages & accessibility
Security & data
Support
Getting started
What is TFM EduNova?
Getting started
Is there a free trial?
Getting started
Can we import our existing learners?
Getting started
Can parents and students log in?
Accounts & sign-in
I didn't receive the verification email — what now?
Accounts & sign-in
What if I forget my password?
Accounts & sign-in
The resend button says I need to wait — why?
Accounts & sign-in
Can I sign in with Google?
Billing & payments
How do we pay?
Billing & payments
Do you support recurring subscriptions?
Billing & payments
Can we send receipts to parents?
Languages & accessibility
Which languages are supported?
Languages & accessibility
Does the language choice affect emails?
Security & data
Is our data safe?
Security & data
Who can see our staff and learner records?
Support
How do we get support?
Support
What are your support hours?
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